Kathleen Gerace, DO

Kathleen Gerace, DO
Allcare Internal Medicine 6747 E Thomas Rd Scottsdale, AZ 85251
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Consumer Feedback

(11 Reviews)
Service
5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
When I first went to this practice several years ago, I was impressed with the personal care Dr, Gerace provided. But now, the practice is staffed with students and staff that don't seem to be trained to deal with actual patients. The specialty of this practice seems to be to refer patients to other doctors and facilities which, of course, just increase the expenses of getting needed care. In essence, In my opinion Allcare is just a referral service which adds to the cost of medical care for patients. When going in for an appointment, one is lucky to have three minutes with Dr. Gerace, but given the effectiveness of those three minutes, it is just as well.

One of her referrals resulted in damage to my body by a procedure which is not reversible, and has resulted in severe degradation to my quality of life.

In my opinion, this practice is no longer a medical facility but just a referral service to other practices which may or not be of benefit to the patient.

by Robert Davis xxx.xxx.195.181
November 14, 2021
Dr. Gerace and her office are always professional and courteous. AllCare is a walk in Facility, which means I can been seen six days a week with or without an appointment. AllCare also has lab and x-ray on site. My Cardiologist also works out of this office. I would strongly recommend Dr. Gerace and AllCare.
by Carol G xxx.xxx.101.104
March 25, 2016
Does this doctor use current and safe equipment?
Yes
Was this doctor's staff friendly?
Yes
Would you recommend this doctor to others?
Yes
Were the waiting room chairs comfortable at this doctor's office?
Yes
How would you compare this provider to others in his/her field that you have visited?
Very good
by Anonymous xxx.xxx.128.14
September 05, 2014
Are you going to visit this provider again?
Without a doubt!
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Did you experience unnecessary pain during your visit?
No
Did this provider prominently display their diplomas or business license?
Yes
by Karen Brown xxx.xxx.164.96
November 11, 2013
Did you feel safe in this provider's care?
Yes
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous
January 12, 2012
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
by Anonymous
December 07, 2011
Dr. Gerace was very attentive with my healthcare needs. I was confident that I was under the care of a professional. They had quite a few interesting magazines, which made my time in the waiting room go by much faster. They were so kind and attentive to me. They definitely care about patient comfort because they had a very clean waiting room. The waiting room here is spacious. The doctor was very helpful when reviewing my test results
by Superstar
November 06, 2011
The chairs in their waiting room weren't the best but they served their purpose and I couldn't complain. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. They make an extra effort to get to know their patients and find out what they need. They always remember me and make me feel very important.
by palmer66
September 06, 2011
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
Does this provider offer any coupons, discounts or promotions?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
by Anonymous
June 09, 2011
They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care. Not only were they able to provide everything they promised me, they went above and beyond and exceeded my expectations. I am going to refer everyone I know here. I absolutely love this place. They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan.
by Homer F. Rodgers
April 21, 2011
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