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Richard Kelly, MD

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Phoenix, AZ

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Banner Health Center

Phoenix, AZ

Banner Health Center

Phoenix, AZ
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Richard Kelly, MD
Arizona Physicians Ctr
(13 Reviews)
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3815 E Bell Rd Suite 4100 Phoenix, AZ 85032
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Consumer Feedback

(13 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
Is this provider's business conveniently located?
Yes, it is very conveniently located
Was this provider's staff friendly?
Yes
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
by Anonymous xxx.xxx.156.2
January 06, 2014
Did you feel safe in this provider's care?
Yes
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Does this provider have helpful information available online?
Yes
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous xxx.xxx.14.14
October 21, 2013
Was this provider's staff friendly?
Friendly Enough
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Was this provider's office too loud?
No, it wasn't too loud
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Anonymous xxx.xxx.51.140
October 09, 2013
Dr. Richard Kelly is an incredible physician. He listens, cares and has an excellent bedside manner. He is the most competent doctor I have ever seen. He saved my husband's life with a test. I am in capable hands and I will never have another doctor as long as he is hopefully practicing. Best doctor ever.
by Laurie xxx.xxx.165.79
September 14, 2013
Are you going to visit this provider again?
Without a doubt!
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Was this provider friendly?
Very! The most welcoming office I've visited!
by Anonymous xxx.xxx.26.193
September 03, 2013
Were you able to relax during your appointment?
Not really, I was a little uneasy
Was it easy to find parking at this provider's office?
Not really, but I found a spot
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Was the waiting area spacious?
No, but I can always find a seat
by Anonymous xxx.xxx.139.248
September 03, 2013
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Did this provider answer all of your questions?
Some were answered
Did this provider listen to your input and concerns?
Somewhat. But I mostly felt ignored.
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous xxx.xxx.25.46
August 10, 2013
I have been a patient of Dr. Kelly's for 10 years. He is knowledgeable, thorough and most importantly he is kind. He listens to your concerns, shows patience and answers questions respectfully. He takes the necessary time to address your concerns. He saved my husband's life by ordering a blood test that men should have at age 50. I will always be grateful to this magnificent doctor for that. He is the best doctor I have ever seen and appreciate his individual attention, years of experience and confidence he has in treating all kinds of patients. Dr. Kelly will remain my doctor for the rest of my life.
by Anonymous xxx.xxx.165.79
June 07, 2013
Would you recommend this internist to others?
Yes
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Was this provider's office clean?
Yes! I was amazed at how clean it was!
by Kathy McAndrew xxx.xxx.176.85
October 24, 2012
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous
January 26, 2012
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Map and Directions
3815 E Bell Rd Suite 4100, Phoenix, AZ 85032