Jay Mellen, MD

Jay Mellen, MD
Gastroenterology & Endoscopy 3501 N Scottsdale Rd Ste 320 Scottsdale, AZ 85251
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Consumer Feedback

(11 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
3 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Value
4 star average for Value
Would you recommend this doctor to others?
If I Had To
Were the waiting room chairs comfortable at this doctor's office?
They were average
Was this doctor's staff friendly?
Friendly Enough
by Anonymous xxx.xxx.76.103
April 24, 2014
I don't think they were very experienced or well-trained. They didn't know what they were doing at all. I was appalled at how rude and unfriendly the entire staff was. I have never received a colder welcome. I was totally dissatisfied with this whole experience; I will not be returning! I love that they never cancel their appointments last minute here. I can always count on them to be there for me. I was treated terribly. I'm absolutely positive that I would have gotten better service anywhere else.
by Disgruntled bleeder xxx.xxx.249.6
November 07, 2013
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
by Anonymous xxx.xxx.14.18
February 04, 2013
Was this gastroenterologist friendly?
Friendly Enough
by Anonymous xxx.xxx.81.150
December 03, 2012
Did this provider have reasonable prices?
Yes
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous xxx.xxx.111.62
November 19, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Karen-patient xxx.xxx.196.5
September 12, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.185.143
September 10, 2012
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Did this provider prominently display their diplomas or business license?
Yes
Did this provider use excessive foul language?
No
by Anonymous
December 05, 2011
Did this gastroenterologist answer all of your questions?
Yes
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Was this provider's office easy to locate?
Fairly Easy
Was this provider's staff friendly?
Yes
by Anonymous
November 25, 2011
Is this provider willing to pursue advice from other providers when necessary?
Not at all. They were too arrogant to ask for any assistance, even though they knew it would help
Are you confident that this provider will continue working with you until a solution is reached?
Not really, sometimes I worry they're going to stop trying to help me
Did this provider listen to your input and concerns?
Definitely not! I was constantly interrupted or cut off!
How would you compare this provider to others in his/her field that you have visited?
The worst I have seen
by Anonymous
May 26, 2011
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