Lionel Duarte, MD

Lionel Duarte, MD
Saguaro Eastside Medical Group 9302 E 22nd St Tucson, AZ 85710
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Consumer Feedback

(10 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
3.5 star average for Value
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
by Anonymous xxx.xxx.130.184
June 26, 2013
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous xxx.xxx.116.218
March 08, 2013
They paid close attention to me and all of my questions were answered. Their staff was not that friendly, and didn't go out of their way to make me feel welcome. I felt like my needs were mostly met, but they didn't make any extra effort. The office was very easy to locate. I didn't have any trouble finding it at all. The referral staff is incompetent and always too busy to take care of business!
by kosterf xxx.xxx.95.219
August 23, 2012
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did this family doctor answer all of your questions?
Every question I had was answered thoroughly
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
by Anonymous
January 20, 2012
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
by Anonymous
January 10, 2012
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not at all! I had to schedule an appointment for absolutely everything!
Did this provider use excessive foul language?
No
Do you feel that you could have received better service somewhere else?
Probably, I wasn't impressed
by Anonymous
October 12, 2011
Did this provider prominently display their diplomas or business license?
Yes
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Anonymous
October 12, 2011
Does this provider welcome questions?
Yes, they don't mind answering my questions
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not at all! I had to schedule an appointment for absolutely everything!
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
Would you recommend this family doctor to others?
Yes
Did this provider have reasonable prices?
Yes
by Anonymous
September 11, 2011
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider seem up-to-date with the current advancements in their field?
Yes
Does this provider give unbiased advice?
No. I didn't trust their motives.
Did you experience unnecessary pain during your visit?
No
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous
September 10, 2011
Did this provider have an entertaining selection of waiting room magazines?
Yes
Did this provider listen to your input and concerns?
Yes
Did this provider seem up-to-date with the current advancements in their field?
Yes
Does this provider have helpful information available online?
No, just a basic listings page
by Anonymous
March 16, 2011
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