Raymond Valdivia, MD

Raymond Valdivia, MD
Desert West Family Health Ctr 9550 W Van Buren St Ste 1 Tolleson, AZ 85353
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Consumer Feedback

(7 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
3 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
Was this provider's staff friendly?
Yes
Would you refer this provider to a family or friend?
Yes
Did they follow up with you after your appointment?
Yes.
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous xxx.xxx.160.143
December 10, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.244.148
June 04, 2012
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Was the waiting area spacious?
Yes, extremely spacious
by Anonymous
November 28, 2011
I'm always amazed at how considerate and concerned they are for my well-being. Their advice is always wonderful and completely unbiased. I was so impressed with how great they were at answering each and every question I had in-depth. They were so patient, and covered all of the bases until I had no more questions. They never have that typical, annoying music playing here. If they do play music it is soothing and appropriate for the setting. They were so easy to reach in an emergency, they answered my call immediately. It is a relief to know that I can count on them to always be there for me when I need them the most.
by maria
September 06, 2011
They made the extra effort to make sure every question and concern I had was addressed. They paid close attention to me and all of my questions were answered. I was horrified at how badly they treated their staff members. I felt so bad for all of them. It made me lose a lot of respect for them. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable.
by monique
August 18, 2011
Was this family doctor friendly?
Yes
Was it easy to find parking at this provider's office?
Yes, it was convenient
Does this provider remember you by name?
Sometimes, but not always
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous
May 03, 2011
Just as a side note, I was very impressed with how conveniently located this business was and how close it was to other shopping centers. It was so easy to find, I didn't have any trouble at all. I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered. They seemed stuck in the past. I was nervous about being exposed to archaic treatment methods. They never made any effort to follow up with me after my visit and it made me feel very unimportant. I know they see a lot of patients, but when you say you're going to follow up, you should. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy.
by CONCERNED PATIENT
March 16, 2011
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