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Steven Bowley, MD

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Steven Bowley, MD
Southwest Family Physicians
(25 Reviews)
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4202 N 32nd St Ste C Phoenix, AZ 85018
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Consumer Feedback

(25 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous
January 16, 2012
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Did this provider rush your appointment?
No
by Anonymous
December 08, 2011
Was this provider's staff friendly?
Yes
Did this provider rush your appointment?
No
Was this provider's office clean?
Yes everything was neat and sterile
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
by Anonymous
October 13, 2011
Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily. I have been a patient here for 20 years and they do a great job. They were very calm and understanding the entire time. I could tell they really care about everyone who visits them. I couldn't believe how great their office looked. It was very obvious that they took pride in the office's appearance. I was able to relax during my appointment here. Everyone makes sure you are comfortable and at ease. There is a short wait time every time I visit and I never feel rushed.
by Gina
September 06, 2011
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not at all! I had to schedule an appointment for absolutely everything!
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous
August 31, 2011
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Was this family doctor friendly?
Yes
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous
August 01, 2011
I have been going to Dr. Bowley for almost 10 years now and he is very comforting. He explains everything in detail, even the risks. I recommend him to everyone I know. They had a huge selection of magazines in the waiting room. I was able to find some of my favorites and they kept me entertained while I was waiting for my appointment. I've never had to worry about them being understaffed or not being able to help me right when I need it. They have a huge staff that's very knowledgeable and qualified. They never have that typical, annoying music playing here. If they do play music it is soothing and appropriate for the setting. They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional. I've never seen anyone who is more respected by their staff. The entire staff only had great things to say about working there, and it made me want to return all the more.
by GLF
July 25, 2011
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Would you recommend this provider to others?
I Already Have
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
by Anonymous
July 21, 2011
Did this provider seem up-to-date with the current advancements in their field?
Yes
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Was this provider late to your appointments?
No, they were on time
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous
June 30, 2011
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
by Anonymous
May 20, 2011
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Map and Directions
4202 N 32nd St Ste C, Phoenix, AZ 85018