Does this provider welcome questions?
Yes, they don't mind answering my questions
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
Did this provider answer all of your questions?
Yes
Did this provider prominently display their diplomas or business license?
Yes