Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long