It was very easy to get an appointment. They have a very flexible schedule and get me in quickly every time. They made sure that their qualifications were obvious. I was confident that I was under the care of a professional. They are always prepared for my appointment and remember everything about me. I was given a polite greeting when I walked in. It was nice to be acknowledged. They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me.