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Kristy Crandell, MD

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Kristy Crandell, MD
Bay Tree Family Care
(10 Reviews)
> Get Phone Number & Directions
PO Box 1100 Red Bay, AL 35582
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Consumer Feedback

(10 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
3 star average for Staff
Recommended
4 star average for Recommended
Value
2 star average for Value
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous xxx.xxx.239.89
May 07, 2013
A true patient advocate! She is always available and always willing to help as long as you listen to her advice. Don't waste her time and she wont waste yours!
by Donna xxx.xxx.59.34
April 17, 2013
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Does this provider welcome questions?
Yes, they don't mind answering my questions
by Anonymous xxx.xxx.246.77
April 03, 2013
Kristy Crandell conducted an unprofessional job interview - asking inappropriate and discriminatory questions! You're lucky I decided not to sue!
by Anonymous xxx.xxx.125.64
February 15, 2013
UThey made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. The office was very easy to locate. I didn't have any trouble finding it at all.
by Donna Jo xxx.xxx.93.55
September 04, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.173.221
August 09, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.103.10
May 04, 2012
Would you recommend this family doctor to others?
Yes
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
by Anonymous
January 24, 2012
Their office was nice and quiet. I was worried it would be overly loud but it was fine. It is so refreshing to see a provider that you can tell truly cares about their appearance. They strive to maintain a professional appearance and look their best at all times. I never had to doubt their qualifications. They made their credentials completely obvious, which made me feel a lot safer.
by yfdhg
August 04, 2011
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
by Anonymous
March 21, 2011
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Map and Directions
PO Box 1100, Red Bay, AL 35582