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Michael Carter, MD

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Michael Carter, MD
Gleneagle Family Medical Assoc
(9 Reviews)
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1102 Gleneagles Dr SW Huntsville, AL 35801
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Consumer Feedback

(9 Reviews)
Service
3 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did this provider answer all of your questions?
Yes
Does this family doctor use current and safe equipment?
Yes; the equipment is very advanced!
Did this provider have an entertaining selection of waiting room magazines?
Yes
Was the waiting area spacious?
Yes, extremely spacious
by Anonymous xxx.xxx.153.70
June 19, 2013
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Does this provider promptly return your phone calls?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
by Anonymous xxx.xxx.210.209
April 15, 2013
Did this provider thoroughly explain the risks and benefits of your treatment?
No, they didn't even attempt to explain
Does this provider give unbiased advice?
Yes
Is this provider easy to reach in an emergency?
No. It took me several times to get through.
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous xxx.xxx.181.239
April 08, 2013
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Does this provider always put the customer first?
Definitely not. They seem to care more about themselves
Does this provider always take that extra step to make you feel special?
No, I don't think they appreciate my loyalty
by Anonymous xxx.xxx.87.47
December 22, 2012
Would you refer this provider to a family or friend?
Yes
by Anonymous
February 28, 2012
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous
February 21, 2012
Did this provider listen to your input and concerns?
Yes
Is this provider's business conveniently located?
Yes, it is very conveniently located
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not really. I had to schedule an appointment for most of my questions.
by Anonymous
October 16, 2011
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Does this provider have helpful information available online?
No, just a basic listings page
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
by Anonymous
September 19, 2011
I retained Dr. Carter 5 years ago and considered him to be a good doctor. My appointments were prompt and on time and the staff was friendly. Since it has become the Gleneagles Medical Center is now unbearable and I will not be back. The staff is rude. The waits are impossible. The doctor is rushing people through as fast as possible and seems to resent answering questions. It is near impossible to schedule an appointment now.

If you want a doctor that is uninterested and a staff that is rude and understaffed this is the place for you. If you need medical care I would highly recommend you go somewhere else.
by rick mcleroy
March 17, 2011
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Map and Directions
1102 Gleneagles Dr SW, Huntsville, AL 35801