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Duane King, MD

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Duane King, MD
Mce Family Healthcare Ctrs
(8 Reviews)
> Get Phone Number & Directions
1160 Huffman Rd Birmingham, AL 35215
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Consumer Feedback

(8 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Dr King is a good enough doctor, but he never returns calls. Ever. Office staff would rather gossip than help. Office nurses are very nice.
by Bngr xxx.xxx.130.56
June 16, 2017
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
Are you going to visit this provider again?
Sure
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did you experience unnecessary pain during your visit?
No
by Anonymous xxx.xxx.97.5
November 07, 2013
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Were the waiting room chairs comfortable at this family doctor's office?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous xxx.xxx.162.56
October 25, 2013
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did this provider answer all of your questions?
Yes
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous xxx.xxx.224.200
April 23, 2013
Did this provider leave you unattended for an extended period of time?
Yes, I was completely ignored for a long time!
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous xxx.xxx.211.61
September 24, 2012
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Are you going to visit this provider again?
Without a doubt!
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous
January 30, 2012
Does this provider offer flexible appointment times?
Yes
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider promptly return your phone calls?
Not really. I usually have to wait a long time
by Anonymous
October 11, 2011
The office "help" is awful. They will not return calls from either the patient or pharmacy. It's always at least two hours after your appointment before you actually get to see the dr. You would probably be happier with a more efficient office, I know I will be.
by aggravated
August 01, 2011
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Map and Directions
1160 Huffman Rd, Birmingham, AL 35215