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William Carroll, MD

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William Carroll, MD
Uab Otolaryngology Head-Neck
(10 Reviews)
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1501 5th Ave S, Div Otolaryngology Birmingham, AL 35233
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Consumer Feedback

(10 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
I had extensive throat surgery / reconstruction near 5 years ago due to a tumor on my voice box. I credit Dr Carroll and his staff with saving my life. I have had a fairly active life since.
All follow up visits are timely, great and the staff very caring and helpful.
I could not ask for better care.
by Bob Owens xxx.xxx.131.15
May 19, 2017
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Would you recommend this ENT otolaryngologist to others?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Was this ENT otolaryngologist's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.213.220
November 26, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.96.242
May 03, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.65.150
April 15, 2012
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did this ENT Otolaryngologist recommend surgery too quickly?
No
Was this ENT Otolaryngologist friendly?
Extremely Friendly
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous
February 26, 2012
Recently, I was faced with a parotid tumor. In researching the condition, the one fact that presented time and time again was how important it was to find a surgeon who was skilled with this type of surgery due to the delicate nature required in not damaging a major facial nerve in the face.

Again, upon doing my research it became evident that Dr. Carroll was at the top of his field in this area and so I scheduled an appointment with him.

I was very pleased with every aspect of working with Dr. Carroll. He took the time to answer each of my questions and was excellent at explaining all the risks and options that were important for the surgery itself and the follow treatment. My surgery, which turned out to be more difficult due to where the tumor was located was handled in an excellent manner by Dr. Carroll and there was practially no side effects related to the facial nerve. He was everything I had read he was and I would recommend him for anyone as a true expert for this type of problem.
by Anthony O
December 16, 2011
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
by Anonymous
September 06, 2011
Dr Carroll is an amazing doctor that helped me through stage 3 head and neck cancer. He truly cares about his patients and is excelent on follow through....always caling me after every surgery and at different points of my diagnosis. I highly recommend him to anyone who needs this type of specialist.He was by far one of the best I've ever seen in their field. It was obvious that they've been exceeding their clients' expectations for many years. They do such a great job of never overbooking appointments, even though they are extremely popular. I know for a fact that they have lots of business, but I've never had to wait a long time in a crowded waiting room like other places I've been too. I'm always amazed at how considerate and concerned they are for my well-being. Their advice is always wonderful and completely unbiased. It was very easy to get an appointment. They have a very flexible schedule and get me in quickly every time. It was easy to get the appointment time that worked for my schedule.
by Erin
July 18, 2011
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
by Anonymous
March 28, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did this provider have an entertaining selection of waiting room magazines?
Absolutely! They were very entertaining!
by Anonymous
March 25, 2011
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Map and Directions
1501 5th Ave S, Div Otolaryngology, Birmingham, AL 35233