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Renewal MedSpa

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Renewal MedSpa
Renewal MedSpa
(4 Reviews)
> Get Phone Number & Directions
7500 Gardner Park Drive Gainesville, VA 20155
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Consumer Feedback

(4 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
4 star average for Recommended
Value
1 star average for Value
Tried an entire day to make an appointment but only got a recording. When the receptionist finally answered, the greeting was not particularly friendly. She sighed and sounded extremely irritated the entire time while making the appointment. Her questions were clipped, her answers monosyllabic. She told me I would see "Sophia" which made me wonder if this was a doctor at all. I inquired but the full name for the supposed doctor was not revealed. Although I had not been to that dermatologist before, I felt uncomfortable and not confident at all going there for treatment. I canceled the next day and made an appointment with another dermatologist where the phone was answered timely and courteously.
by Grauzellen xxx.xxx.142.12
June 08, 2015
I WILL NOT return to this business ever again. They DO NOT CARE about their patients. I was completely out of my medication, and instead of them simply calling the phone number my insurance provided to give a preauthorization to release my medication to my pharmacy the doctor and his staff just kept saying that they will fax it and it takes 48 hours to do so.

If this is your policy about prescriptions, patients should be made aware of this to begin with. I have never had a doctors office take this long to preauthorize something in my life.

If you are too lazy to call a phone number for a patient that really needs their prescription then why should I keep coming to your office to give you my business and money? I will just find another office that doesn't take this long.

Also, before I started coming here I had a great dermatologist in MD, that found products that work for my skin issues. I just want to continue using those, because they work. Every time I came to this office the doctors where always trying to get me to switch products or sell me something they sold in their office. This is more evidence that they don't care. If you see that my skin is not having problems why are you trying to up sale other products to me? They only care about their bottom line. DON'T GO HERE!!!
by Krystal xxx.xxx.224.119
April 01, 2015
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
by maria xxx.xxx.211.6
January 08, 2013
Does this provider give unbiased advice?
Definitely not! It was obvious they just wanted to make money!
Did this provider answer all of your questions?
Yes
Was it easy to make an appointment with this provider?
Yes
by Anonymous
February 06, 2012
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Map and Directions
7500 Gardner Park Drive, Gainesville, VA 20155