Fair Oaks Skin Care Center, Ltd.

Fair Oaks Skin Care Center, Ltd.
Fair Oaks Skin Care Center, Ltd. 3700 Joseph Siewick Drive Fairfax, VA 22033
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Consumer Feedback

(18 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous
December 20, 2011
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous
November 19, 2011
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Does this provider give unbiased advice?
Yes
Would you refer this provider to a family or friend?
Yes
by Anonymous
October 18, 2011
I was worried that they were going to wear an obnoxious cologne, because I've dealt with that at other places, but they didn't even wear cologne. It was fantastic to be able to breathe freely the entire time. I've never had to worry about them being understaffed or not being able to help me right when I need it. They have a huge staff that's very knowledgeable and qualified. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. They were by far one of the best I've ever seen in their field. It was obvious that they've been exceeding their clients' expectations for many years.
by Anonymous
August 07, 2011
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Would you refer this provider to a family or friend?
Maybe, I'm not sure if I loved them that much.
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous
March 10, 2011
The staff at this office was extremely rude when I called in to even make the appt... should have been a tip off, I was put on hold several times, and then finally given a date and time.
On the way to the appt I called for directions and was informed they could not help me because they did not know where I was... nor were they willing to offer general landmarks near where they were located.
Once arriving I was informed my appt was the NEXT day... which is impossible as I know I booked on a thursday as I have meetings every Friday and would not have booked an appt on that day.
Well they refused to see me and rudely told me to write the correct appt time next time.
Umm.... don't think there will be a next time.
by Anonymous
January 01, 2010
When I made my first doctor's appointment, for my problem I asked how much it would cost. After I was seen by the doctor it appears that I have to pay more because they ASSUMED by phone that I needed a cosmetic consultation only but doctor wrote me a prescription . So they charged me more after I was done.

A two weeks later I called in to make an appointment for a laser
treatment how was prescribed for my skin problem. I told them that
I needed laser treatment for my face and chest. They didn't ask what
for, so I figured they had my diagnose in their system. Well, they
came up with the problem I had themselves and made an appointment
for a completely different procedure that I did not need.

When I went in for the procedure before knowing it was the wrong
one, the nurse, after seeing my chest and back, told me to put a
gown on for the procedure. Good for me I asked about a differences
between two lasers before she left. She was surprised and asked
what procedure I was there fore. As appeared latter they made an
appointment for hair removal and were really going to do that
treatment even though I do not have any single hair on my chest.
by Anonymous
May 15, 2008
the facility itself is fabulous.. and the doctors, but the front desk staff leave much to be desired. so if you are engaging in an ongoing treatment that requires interaction with them.. I would look elsewhere
by Anonymous
January 31, 2008
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