When I arrived for my appointment the friendly staff seemed to be waiting for me. I've been to other places where I had to wait forever after I arrived for my appointment, but not here. I was very impressed. They paid close attention to me and all of my questions were answered. They gave me sufficient information to make a decision about my treatment plan. I never have to worry about them overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better.