They ignored my questions and my appointment seemed rushed. Their staff was not friendly at all, I didn't feel welcome there. I feel like my appointment was pointless. None of my questions were answered, nothing was accomplished, and I felt worse when I left. I purchased product from the dr. And I got an allergic reaction from it. I paid 170$ for it and they refused a refund because they took so long to return my phone calls that the reaction went away. I've used several of the products and they do not work. Very bad customer service and over priced.