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Barrett and Geiss Dermatology, Inc.

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Barrett and Geiss Dermatology, Inc.
Barrett and Geiss Dermatology, Inc.
(9 Reviews)
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112 N, Ewing St. Lancaster, OH 43130
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Consumer Feedback

(9 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
by Anonymous xxx.xxx.164.74
March 12, 2013
The Doctors, direct Nursing staff, and office manager are all great. The issue really is around the other office staff. The customer service is almost hostile. I would love to have the discussion with the doctor about his staff. Their phone system almost never work properly and either rings busy or no one ever answers. When you get a prescription filled the call in a perscription and do not let you know when it has been done or if it has been done. There are many other things but definitely not customer focused.
by Bob xxx.xxx.247.18
March 06, 2013
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Only if I couldn't find a better substitute
by Anonymous xxx.xxx.96.172
July 17, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.239.248
April 29, 2012
They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan. They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. I really admire them for being more than willing to ask for help from other professionals in the field when they don't have an answer to my question. They aren't even slightly arrogant, and I'm confident they always have my best interest at heart. Although I have never had much to complain about I know that they always adhere to the customer is always right policy here. They take every complaint very seriously and strive to ensure that clients leave satisfied with their visit each and every time.
by Anonymous
January 03, 2012
Were you able to relax during your appointment?
Yes
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Was it easy to find parking at this provider's office?
Yes, it was convenient
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
by Anonymous
September 28, 2011
Were the waiting room chairs comfortable at this cosmetic dermatologist's office?
They were average
Did you spend a lot of time in the waiting room at this provider's office?
Yes, I had to reorganize my schedule
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Was this cosmetic dermatologist friendly?
Friendly Enough
by Anonymous
September 12, 2011
Did you spend a lot of time in the waiting room at this provider's office?
I waited forever for my appointment!
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did this provider listen to your input and concerns?
Yes
by Anonymous
July 25, 2011
I was confident that they were using the latest treatment methods. I had to wait for a little while after I arrived for my appointment, but I've had to wait longer at other places. Everything they told me in the beginning ended up turning out exactly the way they said it would. They were able to provide me everything they promised me. I've never doubted their abilities. They never left me for an extended period of time and I never felt ignored. One of my pet peeves is bad breath, and one thing that I have always noticed about this provider is that they never have bad breath. I've never even noticed a smell at all.
by Anonymous
March 05, 2011
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Map and Directions
112 N, Ewing St., Lancaster, OH 43130