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Brad J Cohen, MD

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Women's Health Specialists of CentraState - Marlboro

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Brad J Cohen, MD
(14 Reviews)
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2477 ROUTE 516 STE 103 OLD BRIDGE, NJ 08857
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Consumer Feedback

(14 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
The front desk is most unprofessional I have ever seen in a doctor's office. They make the diagnosis for the patient as if they are the doctor. When you say, I want to speak to the doctor they never let that happen. The doctor is amazing, but a very rude front desk. I have never gotten a clear answer until I don't call several times. They are nothing but a waste of time.
by Anjali xxx.xxx.189.19
December 17, 2015
Horrible, horrible front desk receptionist! So rude and sarcastic. I wonder if Dr. Cohen even knows.
by Anonymous xxx.xxx.50.197
December 10, 2014
Reason for the 1 start is Rita. Sometimes a patient wants to speak to the doctor and not the front desk receptionist or Denise, the nurse. All you get is, well I can relay a message to him and he will tell me what to tell you. NO! Like I said, sometimes you WANT to speak directly to the doctor. Tried at least four times to speak to Dr. Cohen. Left a message with to have him call me. Did I get a reply? NO!!!. Wonder if he even got the message
by SusanR xxx.xxx.232.145
May 12, 2014
This offices front desk member Rita is horrible. She's nasty and rude. She has no sense of customer service what so ever. I called for information regarding insurance and fertility test and she acted as though I was asking her stupid questions. I understand that I should call my insurance regarding coverage to certain percedures but how can I do so with out codes. I wasn't aware that Dr. Cohen doesn't deal with fertility so I was upset when I was sarcastically told so. I would recommend this office if your looking for helpful and friendly staff.
by Unhappy patient xxx.xxx.55.199
November 07, 2013
Did the staff make you feel uncomfortable when you called with questions or concerns?
Yes, they made me feel like I shouldn't have called
Was this provider willing to stay open late to accomodate your needs?
No, they close exactly on schedule despite any circumstances
Did this provider use excessive foul language?
No
Does this provider always put the customer first?
Definitely not. They seem to care more about themselves
by Anonymous xxx.xxx.165.91
July 10, 2013
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Does this provider offer flexible appointment times?
Yes
Did they follow up with you after your appointment?
Yes.
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Does this provider have helpful information available online?
Yes
by Anonymous xxx.xxx.110.132
March 11, 2013
Were you able to relax during your appointment?
Yes, I was completely at ease
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did this OBGYN thoroughly review your medical history before examining you?
They asked the basic questions
Did this provider answer all of your questions?
Yes
Did this OBGYN fully explain your treatment's risks and benefits?
Yes
by Anonymous xxx.xxx.151.226
January 16, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.62.5
August 17, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.192.10
April 30, 2012
In regards to the Doctor he is excellent. Extremely friendly man that puts your mind at ease. As for his front desk staff I can't say the same. They're going to be his down fall because I can honestly say I don't want to return because of Rita. I work in a dental office and you'll never catch me hanging up on patient like she did to me. Though you might know the job you can't assume that everyone else is stupid, so listening is important.
by Unhappy Patient xxx.xxx.248.197
March 26, 2012
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Map and Directions
2477 ROUTE 516 STE 103, OLD BRIDGE, NJ 08857