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Gerald Blumberg, OD

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Northwell Health Department of Ophthalmology - Optometry at Mason Avenue at the Medical Arts Pavilion Building a program of Staten Island University Hospital

Staten Island, NY
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Gerald Blumberg, OD
(19 Reviews)
> Get Phone Number & Directions
3875 ROUTE 516 OLD BRIDGE, NJ 08857
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Consumer Feedback

(19 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4.5 star average for Value
My visit to this office was the most negative encounter with doctors I ever had. They quoted an expected customary sum as an out-of-pocket cost, then provided un-requested and un-needed service, charged me for it and then concocted a lie to cover it up and deflect all possible complaints.

Yes, I am calling the office and personally Dr. Blumberg a liar; and yes, I am calling their actions an extortion and a violation of medical ethics.
I advise anyone to stay away from this office: there are many that are at least at the same level of quality, within just extra few min of driving.
You can read of what happened below, but I am not going to repeat here the lie that Dr. Blumberg told us a few days later. His version just does not make sense: whatever he says, and regardless of who of his employees he calls as “witnesses” (as if they would go against his word) - neither I nor anyone, would ever request or agree to an un-needed procedure with extra cost of $100.

Here is what happened:

I came for eye exam and prescription for glasses. This is covered by my vision plan with $15 co-pay. That sum was confirmed to me at the reception desk. The doctor (it was not Dr. Blumberg) did the normal stuff with light into the eye and reading the letters on the board, and asked me to try on a pair of one-day contacts. At this point I reminded her that I do not need a contact lens fitting, I have my own that work well, and that I was there for the sole reason of getting a glasses prescription. She insisted that I try on the contacts, and I left the examination room with the trial contacts on.

At the reception I was surprised by the total, which included ~$100 for “contacts fitting”. They said that, since I walked into the office with my contacts on, they had to perform “contact lenses fitting”. Reception did not tell me upfront about that or that this would be an extra price, and the doctor did not tell me about extra charge when he was doing the “fitting”. I was ready to pay required co-pay and did not want to pay for an un-requested “fitting”. At the end they refused to release the prescription for glasses until I pay the bill in full, including the fitting, even though balance for prescription was paid by insurance.

The insurance called the office on my request, but could not do anything about non-covered service. Also, they said that since the covered service was provided, I could not go to another doctor for prescription for glasses. Unfortunately I needed the prescription urgently and could not wait till the conflict was resolved to my benefit, so I ended up giving up to the racket.
by Alexandra xxx.xxx.92.123
March 06, 2016
Was this provider friendly?
Extremely Friendly
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Would you recommend this provider to others?
I Already Have
Was this provider's staff friendly?
Yes, they went above and beyond
Did you feel safe in this provider's care?
Yes
by Anonymous xxx.xxx.88.3
May 08, 2014
Gerry is one of the most underhanded, rude, unprofessional, and deceitful "doctors" I've ever encountered. If there is a problem with billing he has no issue arguing in front of other customers including cursing and making sure you're aware he is right and you are wrong. As with any health-care professional, make sure you check over your insurance statement and bills to verify all of the billing information is correct. There's many eye-doctors in Old Bridge/Matawan to choose from, do your own research first.
by deez xxx.xxx.175.193
May 07, 2014
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous xxx.xxx.99.15
January 03, 2014
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Was this provider's staff friendly?
Yes
Did they follow up with you after your appointment?
Yes.
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.155.240
July 19, 2013
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
by Anonymous xxx.xxx.118.162
March 30, 2013
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Does this provider treat their staff well?
Yes, they treat their staff with respect
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous xxx.xxx.135.50
March 19, 2013
Were you able to relax during your appointment?
Yes, I was completely at ease
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Could you buy glasses at your optometrist's practice?
Yes, they had a huge selection
by Anonymous xxx.xxx.62.220
February 11, 2013
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Were you able to relax during your appointment?
Yes, I was completely at ease
Did this provider prominently display their diplomas or business license?
Yes
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
by Anonymous xxx.xxx.220.220
January 14, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Arthur Kelly xxx.xxx.4.16
September 13, 2012
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Map and Directions
3875 ROUTE 516, OLD BRIDGE, NJ 08857