Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
Does this provider remember you by name?
No, and they don't make an effort to even try
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Was there annoying music playing while you waited or during your visit?
Yes, it was downright irritating!
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute