Elica J Kang-Lee, MD

Elica J Kang-Lee, MD
1790 OAK TREE RD EDISON, NJ 08820
Add a Review

Consumer Feedback

(6 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
by Anonymous xxx.xxx.113.228
September 27, 2012
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.187.68
June 11, 2012
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
by Anonymous
October 11, 2011
I was very satisfied with my visit. They were helpful and I left feeling encouraged. Every time I'm put on hold here I have to wait quite a while for them to get back to the call. Although I have had to wait longer at other places, I was still pretty unimpressed with their phone etiquette. They had a couple of interesting magazines, but their selection wasn't very impressive. They didn't pressure me to buy anything I didn't need, which I really appreciated. I've been to other places that pressured me to buy stuff and it always made me very uneasy. I was glad that they were located in a safe neighborhood. I've been to some other places where I was scared to get out of my car but not here.
by Merm
September 05, 2011
Every time I'm put on hold here I have to wait quite a while for them to get back to the call. Although I have had to wait longer at other places, I was still pretty unimpressed with their phone etiquette. There was only a couple of times where the staff was actually able to answer my questions. Most of the time, they'd refer me to their boss or another staff member. They told me a little bit about my treatments' risks and benefits, but I still didn't feel like I knew as much as I wanted to know. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. It takes them forever to get back to me. I never get my questions answered within a reasonable time period.
by pook
May 18, 2011
Whenever I make an appointment, I'm always confident that they're going to be ready for me at my scheduled time. At other places I've been to, it's always bothered me when they postpone my appointment, but they've never done that here. One thing I love about them, is that they're always willing to ask for other qualified professionals' advice when they don't have an answer for my question. I never have to worry about them giving me a wrong answer just because they weren't willing to ask for help. I'm usually somewhat sensitive to the cold, so I was a little worried that their office would be too cold, but it was fine. I was very comfortable the entire time. Their staff is very friendly and professional. I feel like they go out of their way to accommodate my schedule. I always get the appointment time I want.
by B079
May 03, 2011
Add a Review