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James C Ricketti, DPM

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James C Ricketti, DPM
James C Ricketti DPM
(14 Reviews)
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2273 HWY 33 STE 204 TRENTON, NJ 08690
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Consumer Feedback

(14 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Although Dr.Ricketti is a fine doctor, his office manager ruins the entire practice. I would NEVER recommend this practice because of his office manager. The woman's name is Kim and she is vile. Not only is she rude and impatient on the phone, she is even more vulgar in person. She was extremely rude to my mother (70 years old) and I. While waiting in the waiting room, I heard her speak poorly of other employees in the practice as well. I will not be returning.
by Unhappy patient xxx.xxx.152.218
February 17, 2016
Never made it to office! After overhearing my telephone conversation with office personal, hanging up almost in tears, my husband refused to take me to their office. Called for emergency appointment, was told to call insurance company for approval before they would even talk to me, wanted name and approval from insurance! I hung up and called insurance co but was closed on Saturday, I then called back office to be told insurance companies were closed on saturdays! Why was I told to call then?
Then proceeded to tell me that if I wanted to be seen I would have to pay first $250.00 and up. I explained I had the best UnitedHealthcare policy offered for over 25 years and never had a problem and never had to pay up front! I explained that I worked for a doctor and never heard of this if you accepted my insurance! The office manager then picked up and screamed at me that her office did things the right way and she was tired of people not paying their bills! I then said I was in very bad pain after my fall and would pay, to be told at 10:00 that they closed at 12 and where did I live and how far away? My husband said about 20 minutes, she then said very nasty that she expected me there at exactly 10:20! I then proceeded to ask her why she was being so nasty and yelling at me when I was talking very nice to her! My husband said it sounded like they just wanted to go home and not be bothered! If this is the way the office staff treats new patients on the phone, I don't know how they get any! Well I wasn't going to find out how patients were treated once they got to office! I then received a call back from another doctor and was told to come in and couldn't believe how nice Dr. Vincent Delle Grotti, DPM in New Egypt and his staff was!
by Very upset patient! xxx.xxx.137.240
October 30, 2015
I'm planning on going back to this provider because of the friendly staff, the complete care and information given to me on a nail fungus that was considered "mold" related in etiology - It has come back and I know this doctor will help me to rid myself of it.
by Denise xxx.xxx.175.140
September 28, 2015
Incompetent. My procedure resulted in permanent malformation of my foot and permanent and significant nerve damage. Failed to provide promised level of care. Not interesting in patient wellness other than as "paying customers" . Partners with drug/equipment reps. to his advantage, not as a means of providing care to patients. Continuously tried to sell me unneeded items, stating that they were critical to my recovery, which they were not. Assured me that they were covered by my insurance, which they were not. Is currently under review by New Jersey State Board of Medical Examiners.
by Julia xxx.xxx.24.103
May 09, 2015
Was this podiatrist friendly?
Yes
How would you compare this provider to others in his/her field that you have visited?
Better
Was the temperature in the office acceptable to you?
Perfect
Were the restrooms clean at this provider's office?
Absolutely
Was the wait time for your appointment reasonable once you got to the office?
Absolutely
by Anonymous xxx.xxx.36.181
April 24, 2014
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
by Dee xxx.xxx.207.127
November 27, 2012
Did this provider answer all of your questions?
None of my questions were answered
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was this provider's office easy to locate?
Only with clear directions
by denise xxx.xxx.196.7
May 18, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.84.88
April 26, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Not Really
by Anonymous xxx.xxx.183.1
April 18, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Are you going to visit this provider again?
Without a doubt!
Did this provider rush your appointment?
No
Was it easy to make an appointment with this provider?
Yes! It was effortless!
by Anonymous xxx.xxx.58.79
April 13, 2012
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Map and Directions
2273 HWY 33 STE 204, TRENTON, NJ 08690