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Steven B Cancell, DPM

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Steven B Cancell, DPM
(23 Reviews)
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456 S BROADWAY GLOUCESTER CITY, NJ 08030
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Consumer Feedback

(23 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
3.5 star average for Value
I do not recommend Dr. Cancell for anyone with ankle injury. He spent very little time in the exam room and did not even take time to review my MRI results with me. He kept me in a boot 12 weeks before recommending surgery even though the entire reason I was referred to him was to determine if surgery was needed. He was dismissive of my questions about surgery and even asked why I wanted to know how long the surgery would take with a very conceeded tone. Upon seeking a second opinion it was obvious that the need for surgery could be determined by the MRI results alone. He simply did not take the time to give me the care and treatment that I needed for recovery. Yet he was more than happy to have me come back every 2 weeks for a 3 minute check up and reap the benefits of the insurance payments and my co-pay. I'm so happy I got a second opinion and did not rely solely on his lack of advice. Beware.
by Extremely unhappy patient xxx.xxx.125.73
February 22, 2015
Was it easy to make an appointment with this provider?
Yes
Does this podiatrist use current and safe equipment?
Yes; the equipment is very advanced!
Were you glad that you had the appointment with your provider?
Yes
Were the waiting room chairs comfortable at this podiatrist's office?
Yes
Would you recommend this podiatrist to others?
Yes
by Anonymous xxx.xxx.116.128
February 27, 2014
Would you recommend this podiatrist to others?
Yes
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous xxx.xxx.195.254
November 26, 2013
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider seem up-to-date with the current advancements in their field?
Yes
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous xxx.xxx.5.146
September 27, 2013
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
by Anonymous xxx.xxx.201.114
May 06, 2013
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Was this provider's staff friendly?
Yes, they went above and beyond
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
by Anonymous xxx.xxx.247.254
April 19, 2013
Did this provider seem irritated to be working with you?
No, they were polite
Did this provider ever take personal phone calls while in the appointment room with you?
The phone rang a lot and it was really annoying
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Was this provider late to your appointments?
No, they were on time
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous xxx.xxx.149.174
April 12, 2013
Does this provider offer flexible appointment times?
Yes
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous xxx.xxx.32.92
March 29, 2013
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Did you leave the office feeling satisfied with your visit?
Yes
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
by Anonymous xxx.xxx.5.54
February 09, 2013
Were the staff members able to answer your questions?
They were rarely able to answer any of my questions
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Were you able to relax during your appointment?
Yes, I was completely at ease
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
by Patricia Diamond xxx.xxx.133.59
January 28, 2013
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Map and Directions
456 S BROADWAY, GLOUCESTER CITY, NJ 08030