Would you refer this provider to a family or friend?
Maybe, I'm not sure if I loved them that much.
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Does this provider treat their staff well?
Kind of, but not very well