Malcolm Gourlie, MD

Malcolm Gourlie, MD
East Haddam Med Assoc 16 WILLIAM F PALMER RD MOODUS, CT 06469
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Consumer Feedback

(16 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.223.19
July 13, 2013
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Anonymous xxx.xxx.108.162
December 24, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.54.20
May 17, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.245.6
April 27, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Don Camden xxx.xxx.235.122
April 02, 2012
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. I found the office, but only because I had simple, very clear directions. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen. Doctor Gourlie is an excellent physician for the entire family and he and his staff are perfect with young children. This is a very caring Doc that really makes sure he gets it done right even in difficult cases.
by Inkel Family xxx.xxx.69.19
March 25, 2012
Not only do they never postpone my appointment, they always try to get me in as soon as possible. I love that I can always get an appointment right away, and I never have to worry about them rescheduling it. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better.
by Ron Myers
March 01, 2012
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Anonymous
December 27, 2011
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Was it easy to make an appointment with this provider?
Yes! It was effortless!
by Anonymous
December 11, 2011
Was this provider's office too cold?
Not at all, it was the perfect temperature
Did this family doctor answer all of your questions?
Yes
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous
October 25, 2011
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