They always have an immediate answer for me when I call with a question. They would never try to get me to make an appointment unless I really needed one. I was amazed at how wonderfully they treated each of their staff members. They were so appreciative and thankful. I've never seen any employer treat their staff better, and it made me want to come back that much more. I haven't seen any coupons or discounts for this provider's office, but I haven't really looked. They never mention anything about promotions when I'm there. They never have that typical, annoying music playing here. If they do play music it is soothing and appropriate for the setting. Let me just say that this business is in one of the safest areas around and you will be pleasantly surprised at how lovely the surroundings are.