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Edward S Lim, MD

Nearby

Ophthalmologists (Eye MDs)

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Old Saybrook, CT

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Norwich Ophthalmology Group

Norwich, CT
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Edward S Lim, MD
Edward S. Lim, MD LLC
(13 Reviews)
> Get Phone Number & Directions
40 Connecticut Avenue NORWICH, CT 06360
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Consumer Feedback

(13 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Calm, professional, courteous, engaging, extremely professional. They aren't arrogant, and I'm confident they always have my best interest. They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. They are completely committed to helping me as long as it takes to find the best solution. My eyesight has been saved because of him, and I am forever grateful.
by Ms L xxx.xxx.179.123
October 22, 2013
the provider is excellent, but the way they ran the office leaves a lot to be desired !!! One has to wait sometimes 3 1/2 hours....not acceptable. Made appointment months in advance, and then they call me to see if could go at 11a instead of 9a...? These are powerful reasons not to go back. My time is as important as theirs, besides I am a working individual is hard for me to take time off to see a dr, and even more when he cannot see you in a timely manner. Thanks
by ruby xxx.xxx.80.2
October 14, 2013
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
by margaret squires xxx.xxx.212.224
September 20, 2013
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Does this provider offer flexible appointment times?
Yes
Is this provider's business conveniently located?
Yes, it is very conveniently located
by kath xxx.xxx.247.204
August 16, 2013
They paid close attention to my elderly mother and all of my questions were answered. Their staff is the most friendly, welcoming staff I've ever dealt with. They are warm and professional, and treat my elderly mother with compassion and dignity. They sent my mother a wonderful card when my dad passed away recently and asked how she was doing at her last visit!
by daughterofelderly patient xxx.xxx.112.231
July 11, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.68.181
May 10, 2012
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
by Anonymous
March 06, 2012
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous
January 10, 2012
They go out of their way to make everyone feel equally respected and cared for. Sometimes they run late, because they take the time with every patient to make sure they get the attention they need. When it was my emergencies that made him late for others, I was grateful that he took the time to fix the hemorraging in my eyes. The are friendly and professional, esp during stressful times. IF Dr Lim had not intervened, I may well be blind today. I am eternally grateful.
by Anonymous
December 20, 2011
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous
November 15, 2011
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Map and Directions
40 Connecticut Avenue, NORWICH, CT 06360