Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Was the waiting area spacious?
No, but I can always find a seat