They are so courteous when it comes to offering glasses repairs or adjustments. They'll fix them right in front of you, no waiting necessary. I was very impressed with the level of knowledge that they had about different types of contacts. They were so helpful that they even recommended a brand that they thought would be appropriate for my lifestyle. I haven't seen any coupons or discounts for this provider's office, but I haven't really looked. They never mention anything about promotions when I'm there. Just as a side note, I was very impressed with how conveniently located this business was and how close it was to other shopping centers. It was so easy to find, I didn't have any trouble at all. The staff was very helpful no matter how many times I called with a question or concern. They never made me feel uncomfortable for asking any question.