Did this provider seem well-trained and experienced?
                        
                        
                            Yes, they seemed very qualified
                        
                        
                            Did this provider thoroughly explain the risks and benefits of your treatment?
                        
                        
                            Yes, I felt informed when I left
                        
                        
                            Does this provider offer flexible appointment times?
                        
                        
                            Yes
                        
                        
                            Did this provider ever postpone your appointment?
                        
                        
                            Yes, it's usually postponed at least a week
                        
                        
                            Does this provider always put the customer first?
                        
                        
                            Yes, they always put customers first