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Richard Straub, MD

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Richard Straub, MD
(4 Reviews)
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44 BIRCH ST STE 305 DERRY, NH 03038
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Consumer Feedback

(4 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Recommended
3 star average for Recommended
Value
4 star average for Value
Office staff doesnt seem to care about customer service. Pam needs a course in HIPPA regulations as she divulged information without my permission to another provider. From my experience It appears as if the patients are mere customers. I had to wait about 10 minutes in the waiting room and then about 15 minutes in the exam room at each appointment. I wish they had made more of an effort to be on time. Doctor does not listen to what you have to say concerning your pain and he does a lot of double talk. Arrogant with poor attitude. He appears to schedule so many minutes to see you and when that time is up he will terminate the appointment and leave. Not a friendly person at all. My knee is worse than before he operated on it!
by Mike xxx.xxx.180.51
December 29, 2012
Was this provider friendly?
Very! The most welcoming office I've visited!
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Anonymous xxx.xxx.49.184
November 17, 2012
Was this provider's office too cold?
No, it was fine
Was the waiting area spacious?
Yes
Does this provider give unbiased advice?
Yes
Does this provider promptly return your phone calls?
Yes
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous
September 19, 2011
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Was this provider's office too cold?
Not at all, it was the perfect temperature
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
by Anonymous
May 25, 2011
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Map and Directions
44 BIRCH ST STE 305, DERRY, NH 03038