Jonathan D Kaplan, DPM

Jonathan D Kaplan, DPM
Kaplan Foot Care 65 Walnut Street. Suite 360 Wellesley Hills, MA 02481
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Consumer Feedback

(14 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4.5 star average for Value
Did you feel like this provider's office was sufficiently staffed?
Yes
Did this provider listen to your input and concerns?
Absolutely
Did the environment feel well thought out with a holistic approach in mind?
They took a generally holistic approach to the environment within the office and I appreciated what they did.
Do you think this provider would be willing to pursue advice from other professionals if they run into a snag in your treatment?
Probably
Was this provider helpful about using your insurance coverage?
Yes
by pandama xxx.xxx.51.36
August 04, 2014
Does the provider's staff try to be helpful?
Somewhat
Does this provider remember you and your circumstances at every appointment?
Mostly
Was this provider's staff friendly?
Not Really
How would you compare this provider to others in his/her field that you have visited?
Average
Are you going to visit this provider again?
Probably not
by Anonymous xxx.xxx.44.193
May 05, 2014
Would you refer this provider to a family or friend?
Definitely
Were handicap accommodations well done?
Yes
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely
Was the provider's staff welcoming to you?
Yes
Did this provider seem up-to-date with the current advancements in their field?
Definitely
by Anonymous xxx.xxx.132.129
April 14, 2014
Did this provider have an entertaining selection of waiting room magazines?
Yes
by Anonymous xxx.xxx.136.76
December 30, 2013
They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional. I don't think I have ever been put on hold here for a long time and am so impressed with how quickly all of my questions are answered. There's nothing worse than having to wait on hold for a half an hour just to get someone to talk to you. I knew I was getting top-of-the-line treatment when they told me about what they learned at the latest conference they attended, and how they were incorporating that knowledge into the practice. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them.
by Charles Wilmot xxx.xxx.76.105
November 18, 2013
Does this provider offer any coupons, discounts or promotions?
Yes, they always have specials going on
by Anonymous xxx.xxx.87.102
September 26, 2013
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Was this provider's staff friendly?
Yes
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Does this provider treat every client equally?
Yes, they don't show favoritism
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Anonymous xxx.xxx.187.226
September 25, 2013
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did this provider promise services he/she couldn't provide?
A few, but not too many
Does this podiatrist use current and safe equipment?
Yes
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Anonymous xxx.xxx.95.77
August 28, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.8.88
August 21, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.55.184
August 16, 2012
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