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Stephen D Kolnik, OD

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Stephen D Kolnik, OD
Kolnik Vision Center/NewtonOptica
(39 Reviews)
> Get Phone Number & Directions
1191 Chestnut Street Newton Upper Falls, MA 02464
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Consumer Feedback

(39 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4.5 star average for Value
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous xxx.xxx.181.88
January 13, 2014
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Did you leave the office feeling satisfied with your visit?
Yes
Did this provider prominently display their diplomas or business license?
Not very well. I had to really look for it before I found it.
Did this provider answer all of your questions?
Yes
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
by Anonymous xxx.xxx.225.42
May 30, 2013
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
by Anonymous xxx.xxx.159.72
May 15, 2013
Dr. Kolnik and his staff(In particular, Bee the receptionist) are very friendly and professional. They really make the extra effort to make you feel appreciated as a patient.
by Anonymous xxx.xxx.156.1
May 09, 2013
Dr. Kolnik pays attention to details and inspires confidence that he has found just the right prescription for my idiosyncratic eyes.I don't think I have ever been put on hold here for a long time and am so impressed with how quickly all of my questions are answered. Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily. Last time I visited, the place smelled like popcorn. Yum.
by Anonymous xxx.xxx.249.228
May 07, 2013
Does this provider treat their staff well?
Yes, they treat their staff with respect
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by Anonymous xxx.xxx.170.138
April 23, 2013
Was this provider friendly?
Very! The most welcoming office I've visited!
by Anonymous xxx.xxx.144.148
April 11, 2013
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Has this provider ever cancelled your appointment on you last minute?
They cancel on me all the time.
by Anonymous xxx.xxx.115.56
March 24, 2013
Did they follow up with you after your appointment?
Yes.
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did this provider seem up-to-date with the current advancements in their field?
Yes
by Anonymous xxx.xxx.145.13
March 06, 2013
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
by Anonymous xxx.xxx.17.42
February 01, 2013
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Map and Directions
1191 Chestnut Street, Newton Upper Falls, MA 02464