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Robert D Crawford, OD

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Robert D Crawford, OD
(12 Reviews)
> Get Phone Number & Directions
ONE PEARL ST BROCKTON, MA 02301
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Consumer Feedback

(12 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did your eye exam hurt at all?
Not at all, the exam was so much better than others I've had
Does this provider give unbiased advice?
Yes
Did you experience unnecessary pain during your visit?
No
by Anonymous xxx.xxx.121.86
January 17, 2013
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Is this business handicap-accessible?
Yes, it was handicap-accessible
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
by Anonymous xxx.xxx.21.46
October 26, 2012
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
by Anonymous xxx.xxx.215.124
October 24, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.121.157
September 17, 2012
Dr Crawford called me at the end of his work day, he spoke with me for almost 30 minutes and explained to me what was going on with my swollen optic nerve. Another neuro-opthamologist told me that if I stay on a particular medication that didn't agree with me i would go blind. This other doctor told me that and offered no alternative treatment. Dr Crawford took a half hour of his personal time to listen to me , talk to me about alternative options and just ease my anxiety. Dr Crawford is an amazing doctor and this really shows to me that he absolutely cares about his patients. he's fantastic
by Anonymous
March 09, 2012
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Anonymous
February 29, 2012
Were you able to relax during your appointment?
Not really, I was a little uneasy
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous
February 01, 2012
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous
November 21, 2011
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
by Anonymous
September 01, 2011
They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous. There was lots of available parking at their office. I was glad that I didn't have to drive around looking for parking. I feel like they go out of their way to accommodate my schedule. I always get the appointment time I want. Their equipment was very advanced and sophisticated. I was very impressed.
by Anonymous
May 02, 2011
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Map and Directions
ONE PEARL ST, BROCKTON, MA 02301