Directory > Providers > Doctor > Orthopedic Surgeon > MA > Haverhill > Eugene Brady, MD > Reviews

Eugene Brady, MD

Nearby

Orthopedic Surgeons

Gregory Johnson, MD

Haverhill, MA

Associates IN Orthopedics

Haverhill, MA

Haverhill Orthopaedics Inc

Haverhill, MA

Onaly A Kapasi, MD

HAVERHILL, MA
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Eugene Brady, MD
(15 Reviews)
> Get Phone Number & Directions
288 GROVELAND ST HAVERHILL, MA 01830
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Consumer Feedback

(15 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
2 star average for Value
Was this doctor's staff friendly?
Not Really
Does this doctor use current and safe equipment?
Yes
Would you recommend this doctor to others?
I Already Have
Were the waiting room chairs comfortable at this doctor's office?
Not really
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes
by Anonymous xxx.xxx.96.66
July 31, 2014
Does this provider maintain a professional appearance?
Yes
Was this provider friendly?
Yes
Does this provider take that extra step to make you feel special?
Yes
Would you recommend this orthopedic surgeon to others?
I Already Have
Does this orthopedic surgeon use current and safe equipment?
Yes
by Anonymous xxx.xxx.35.136
February 19, 2014
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Was this provider late to your appointments?
No, they were on time
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
by Anonymous xxx.xxx.140.152
January 13, 2014
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous xxx.xxx.194.63
November 11, 2013
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Is this business handicap-accessible?
Yes, it was handicap-accessible
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Was this provider's staff friendly?
Yes
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
by Anonymous xxx.xxx.244.175
October 22, 2013
Never ever going back to this doctor again and never will my son's pediatric office refer patients here again.

I have a 2.5 year old son who fracture his arm. My son originally had his x-rays done at Lawrence General Hospital and they sent over 5 X-rays to Dr. Brady's office. When we showed up to Dr. Brady's office, we waited about 30 minutes in the waiting room, then were brought into an exam room where we waited an ADDITIONAL hour and 45 minutes before we ever saw Dr. Brady. He came in, felt my son's arm for about 20 seconds, then said he was okay and sent us on our way. My wife said we were sent here for his arm to be taken care of because we were told it was broken from radiology and our pediatrician. He admitted to not reviewing the x-rays or the notes sent over from the hospital. He then looked at one out of the five x-rays, said there was nothing broken and told us to leave.

He would not listen to us nor examine the rest of the x-rays. We then sought out a second doctor from Essex Orthopedics for a second opinion who told us that our son's arm was indeed broken and was able to care for it.

Beware of going to this doctor. He is not thorough, treats you terribly, does not have good office staff. When I called the office manager Judith Basil, I had to leave her a message because she was not in. She has yet to return my call and I have left a second message. The front desk could not determine when she is in because she is in and out of meetings. Not helpful at all.
by Mike xxx.xxx.54.178
September 17, 2013
Was it easy to find parking at this provider's office?
Yes, it was convenient
Does this provider always put the customer first?
Yes, they always put customers first
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
by Anonymous xxx.xxx.96.24
September 05, 2013
Did you experience unnecessary pain during your visit?
Yes, I was in agony!
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Does this provider adhere to the customer is always right policy?
No, it is their way or the highway
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
by Anonymous xxx.xxx.71.40
April 04, 2013
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous xxx.xxx.195.180
March 20, 2013
Is this business handicap-accessible?
Yes, it was handicap-accessible
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Does this provider have helpful information available online?
Yes
Was this provider's office too cold?
No, it was fine
Was this provider friendly?
Yes
by Anonymous xxx.xxx.224.136
December 31, 2012
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Map and Directions
288 GROVELAND ST, HAVERHILL, MA 01830