Ellen M Penso, MD

Ellen M Penso, MD
241 BOSTON POST RD WAYLAND, MA 01778
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Consumer Feedback

(19 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this OBGYN treat you with respect?
Yes, they went above and beyond
Did this OBGYN fully explain your treatment's risks and benefits?
Yes
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous
September 21, 2011
Did you feel safe in this provider's care?
Yes
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous
June 01, 2011
Are you going to visit this provider again?
Sure
Was the waiting area spacious?
Yes
Was this OBGYN able to answer all of your obstetric or gynecological questions?
Yes, they seemed very knowledgeable
by Anonymous
May 27, 2011
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
by Anonymous
May 25, 2011
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous
April 06, 2011
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by Anonymous
March 30, 2011
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not really. I had to schedule an appointment for most of my questions.
Did this OBGYN promptly notify you about any test results?
Not really, it was about average
Do you feel that you could have received better service somewhere else?
Yes, I think I could have gotten better service elsewhere
by Anonymous
March 24, 2011
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Do you feel that you could have received better service somewhere else?
No, I don't think so
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Did you feel safe in this provider's care?
Yes
by Anonymous
March 14, 2011
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Did this OBGYN treat you with respect?
Yes, they went above and beyond
Did you experience unnecessary pain during your visit?
No
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Does this provider use current and safe equipment?
Yes
by Anonymous
March 02, 2011
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