Paul D Costas, MD

Paul D Costas, MD
131 ORNAC STE 700 CONCORD, MA 01742
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Consumer Feedback

(10 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Did this provider use current and safe equipment?
Yes; the equipment is very advanced!
Would you recommend this provider to others?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Were the waiting room chairs comfortable at this provider's office?
Yes
Does this provider remember you and your circumstances at every appointment?
Yes
by -J xxx.xxx.56.174
April 02, 2014
Did you feel like you were overcharged for your consultation?
No, they offer consultations for free
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
by Sheila xxx.xxx.70.50
January 23, 2014
Did the cosmetic surgeon seem to be inexperienced in the procedure you were hoping to have done?
Yes, they seemed experienced
Was this provider's office clean?
Yes everything was neat and sterile
Did the cosmetic surgeon pressure you to book your surgery right away instead of giving you time to think it over?
Not at all! I was able to schedule my surgery at my own convenience
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous xxx.xxx.148.178
May 30, 2013
They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. I felt that they really valued my health and happiness because I could call the office any time and receive a call back, even on a Sat night when Dr. Costas was on vacation! I always felt comfortable, and always left the office feeling better about myself. I had a TRAM Flap breast replacement surgery immediately after a skin sparing mastectomy. Subsequently, I had reduction and lift surgery on the opposite breast. There have been additional surgeries on the "replacement" breast to ensure the best possible look. I would recommend Dr. Costas to anyone who needs breast surgery. He is an excellent surgeon and an artist, who also happens to work extremely well with his patients. His staff is extremely friendly and helpful as well, and it is clear they enjoy working with him, and respect him as a physician.
by Carolj xxx.xxx.101.13
November 12, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.38.170
September 05, 2012
Were you informed about the company's policies for the cost of a second procedure if something were to go wrong?
Yes! They gave me detailed, written information about their policies
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did you feel like you were overcharged for your consultation?
No, they offer consultations for free
by Anonymous
October 20, 2011
I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen. They go out of their way to make everyone feel equally respected and cared for. I've seen client favoritism at some of the other places I've been, and I really appreciate the extra effort they make to avoid that here. I've never seen anyone who is more respected by their staff. The entire staff only had great things to say about working there, and it made me want to return all the more. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place.
by Anonymous
July 30, 2011
Dr. Costas (and his staff) are skilled, kind/compassionate and supportive medical professionals. Both my husband and I have received treatment from Dr. Costas. My husband has many health-related issues that have effected his hands. Dr. Costas has been very kind and caring. His caring and nurturing manner, provided me with the confidence that motivated me to have a cyst removed from my face. The doctor recognized my trepidation and was kind and supportive before, during, and after the surgical intervention. Dr. Costas is a wonderful man and a skill surgeon.
by Anonymous
May 08, 2011
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did you meet with the cosmetic surgeon during your consultation, or a representative?
The surgeon, I was much more comfortable going into surgery knowing what the surgeon was like
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Were the waiting room chairs comfortable at this cosmetic surgeon's office?
Extremely comfortable; I could have fallen asleep
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
by Anonymous
April 07, 2011
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
by Anonymous
March 22, 2011
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