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Mark S Fontaine, OD

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Mark S Fontaine, OD
(30 Reviews)
> Get Phone Number & Directions
59 N MAIN ST LEOMINSTER, MA 01453
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Consumer Feedback

(30 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
3 star average for Value
Was this provider friendly?
Yes
Would you recommend this provider to others?
Yes
by Anonymous xxx.xxx.201.82
May 07, 2014
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous xxx.xxx.80.170
October 03, 2013
Was this provider friendly?
Yes
Does this provider treat every client equally?
Yes, they don't show favoritism
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
by PZ xxx.xxx.200.20
August 23, 2013
Did this optometrist provide you with an accurate prescription?
Absolutely, I can finally see well again!
by Anonymous xxx.xxx.62.3
July 02, 2013
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous xxx.xxx.112.218
April 22, 2013
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Would you refer this provider to a family or friend?
Yes
Did you feel safe in this provider's care?
Yes
by Anonymous xxx.xxx.200.20
March 27, 2013
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
Did this provider prominently display their diplomas or business license?
Yes
Did your eye exam hurt at all?
No, the optometrist had very advanced equipment for a pain free experience
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
by jimmy xxx.xxx.88.87
March 14, 2013
Was this provider's office too cold?
No, it was fine
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Were you able to relax during your appointment?
Yes, I was completely at ease
by Anonymous xxx.xxx.245.254
March 06, 2013
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous xxx.xxx.185.157
February 28, 2013
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
by Anonymous xxx.xxx.220.120
January 04, 2013
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Map and Directions
59 N MAIN ST, LEOMINSTER, MA 01453