Margaret A Ferry, MD

Margaret A Ferry, MD
33 RIDDELL ST STE 8 GREENFIELD, MA 01301
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Consumer Feedback

(9 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Value
5 star average for Value
Dr. Ferry is never on time, even in the morning. Because she always runs so late, I tried making a 7:30 a.m. appointment thinking I would get right in and out. Wrong. She didn't even walk in the office door until 7:55. It is one thing to run over because your busy and taking the time with another patient who needs her time, but when you can't even make it into the office until 25 minutes past the first patient's scheduled time, well that shows how little respect and value you have on peoples time. My last appointment I had to call three times to see how she was running making my appointment almost two hours later than my scheduled time. Every time I bring up one of my symptoms or concerns, she blames it on age, even though I am still young. The office has been very hard to communicate with over the telephone. When I call with questions or lab requests, I don't received phone calls back. When I have called back to question why I didn't hear back the girl (who is not only the only receptionist but also the only assistant) at the front says it wasn't her who took the call so she knows nothing about my request. If you have nothing but time on your hands and don't mind either sitting in the waiting room for hours or don't mind being on call all day for your appointment, then you might be okay here. Otherwise do yourself a favor and find another Endocrinologist and staff who will value and respect your time.
by Anonomous xxx.xxx.22.27
September 02, 2015
Did this doctor answer all of your questions?
Yes
Was this doctor's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this doctor friendly?
Yes
by Anonymous xxx.xxx.115.213
October 22, 2014
Did you feel that your visit with the provider was time well spent?
Absolutely yes
Did you feel like this provider's office was sufficiently staffed?
Yes
Did this endocrinologist answer all of your questions?
Every question I had was answered thoroughly
Did you leave the office feeling satisfied with your visit?
Completely!
Was this endocrinologist friendly?
Extremely Friendly
by Anonymous xxx.xxx.41.2
March 18, 2014
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did you leave the office feeling satisfied with your visit?
Completely!
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Did this provider have an entertaining selection of waiting room magazines?
Yes
by Anonymous xxx.xxx.30.69
September 28, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.190.33
May 08, 2012
Did this provider answer all of your questions?
None of my questions were answered
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was this provider's office easy to locate?
I got lost, but eventually found it
Are you going to visit this provider again?
Not if my life depended on it
by Anonymous xxx.xxx.5.28
April 25, 2012
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Was this provider late to your appointments?
Sometimes, it was a little frustrating
Does this endocrinologist use current and safe equipment?
Yes
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
by Anonymous
October 06, 2011
Call ahead, tend to run behind schedule, Dr and staff very nice
by Mary123
June 02, 2011
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Was this provider's office easy to locate?
I got lost, but eventually found it
by Anonymous
May 19, 2011
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