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Charles F Ross, DPM

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Charles F. Ross, DPM, Pc

Pittsfield, MA
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Charles F Ross, DPM
(14 Reviews)
> Get Phone Number & Directions
740 Williams Street PITTSFIELD, MA 01201
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Consumer Feedback

(14 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
3 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
I have been going to Dr. Ross for over 20 years as have my parents. I have found them to not only be professional but caring and compassionate.
I had some concerns about a toe and Dr. Ross stayed well past closing hours to make sure he could see me. It turns out that I had a bone infection. I came close to losing my toe but due to his quick response to my concerns, I am still able to were my sandals!
Another time I broke two of my toes and I called him near the end of his work day. Again, he stayed past office hours to fit me in.
I am confused by some of the other reviews. Parking is more than adequate with many parking places very close to his office. He is handicapped accessible, and as for caring and compassion - I don't know what more he could do for my family. I have recommended him to many of my friends and will continue to do so.
by Kimberly Kelly xxx.xxx.29.21
January 19, 2016
Does the provider's staff try to accomodate your schedule when booking appointments
Yes
Were you glad that you had the appointment with your provider?
Yes
Were the waiting room chairs comfortable at this podiatrist's office?
Yes
Did this provider show attention to detail?
Yes
Would you recommend this podiatrist to others?
Yes
by Anonymous xxx.xxx.125.166
March 26, 2014
There was lots of available parking at their office. I was glad that I didn't have to drive around looking for parking. They were a little too argumentative. Twice the woman who answered the phone scheduled appointments for me and then when I went to them they weren't open. The first time she said she would never have schedule an appointment for me on that day because they weren't open, and the second time I called and confirmed myself the day before and she gave me a different appointment time, which I wrote down and said see you then, and when I get there they are closed. The doctor answered the emergency number when I called and said I had an earlier appointment time (I never told him who I was) and repeatedly said I was mistaken and then accused me of calling (what turned out to be his wife) a liar. I'm sorry he is having health problems but the lack of professionalism is inexcusable. My time is money as well.
by Marie xxx.xxx.9.149
January 17, 2014
Don't waste your time,he doesn't look or exam you! He doesn't even look at your records,totally disgusting!!
by Capt xxx.xxx.182.144
August 22, 2013
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Did you leave the office feeling satisfied with your visit?
Completely!
Would you recommend this podiatrist to others?
I Already Have
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.13.120
July 30, 2013
Does this provider offer flexible appointment times?
Yes
Was this provider's office clean?
Yes everything was neat and sterile
Does this provider always put the customer first?
Yes, they always put customers first
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
by Anonymous xxx.xxx.69.127
July 22, 2013
Are you confident that this provider will continue working with you until a solution is reached?
Not at all, I feel like they're constantly ready to give up on me
Would you refer this provider to a family or friend?
No, I wasn't impressed
Did this provider seem irritated to be working with you?
Definitely, they seemed irritated to work with anyone
Did this provider have reasonable prices?
Yes
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
by Argo1 xxx.xxx.57.212
March 11, 2013
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
by Anonymous xxx.xxx.156.5
November 27, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.21.96
July 16, 2012
They're on Williams Street now!
But they have great service, and I 100% recommend going to see Dr. Ross if you have any foot concerns.
by Kirsten xxx.xxx.19.198
June 23, 2012
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Map and Directions
740 Williams Street, PITTSFIELD, MA 01201