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William J Metropoulos, OD

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William J Metropoulos, OD
(12 Reviews)
> Get Phone Number & Directions
- Springfield, MA 01129
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Consumer Feedback

(12 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous xxx.xxx.193.164
October 04, 2013
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did this optometrist provide you with an accurate prescription?
Absolutely, I can finally see well again!
Did they follow up with you after your appointment?
No, but they said they were going to!
Does this provider use current and safe equipment?
Fairly current
Was this provider late to your appointments?
Sometimes, it was a little frustrating
by Anonymous xxx.xxx.247.41
March 04, 2013
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this optometrist provide you with an accurate prescription?
Absolutely, I can finally see well again!
Did you leave the office feeling satisfied with your visit?
Completely!
Were you able to relax during your appointment?
Yes, I was completely at ease
Could you buy glasses at your optometrist's practice?
Yes, I bought a beautiful new pair.
by Anonymous xxx.xxx.112.5
October 25, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by bevlena xxx.xxx.162.87
July 01, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Rich xxx.xxx.89.19
April 18, 2012
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous
February 05, 2012
Is this business handicap-accessible?
Yes, it was handicap-accessible
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did this optometrist seem knowledgeable about different types of contacts?
Definitely, she/he seemed very knowledgeable about all different types of contacts
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
by Anonymous
February 03, 2012
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Does this provider offer flexible appointment times?
Yes
by Anonymous
January 31, 2012
I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something. The chairs in this optometrist’s waiting room weren’t really anything to rave about, they looked pretty cheap and were slightly uncomfortable. I felt that they really valued my health and happiness because they followed up even after my appointment just to check up on me. It was such a nice gesture that made a huge difference.
by Anonymous
January 24, 2012
Was this provider's office clean?
Yes everything was neat and sterile
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Does this provider have helpful information available online?
Yes
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Does this provider remember you by name?
Sometimes, but not always
by Anonymous
November 07, 2011
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Map and Directions
-, Springfield, MA 01129