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John W Torchia, DMD

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John W Torchia, DMD
(13 Reviews)
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74 COURT ST WESTFIELD, MA 01085
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Consumer Feedback

(13 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
I really admired his knowledge of his scope of practice and I saw his intellifgence right from entering the building.I look forward to seeing him and his office staff again if occurs. NICE TO HEAR FROM YOU DOC. GOD BLESS YOU AND FAMILY.YOU GET A RATING HIGH ON THIS END.
by laureen urekew xxx.xxx.17.254
December 14, 2016
Mr. Torchia I will call him (because I refuse to acknowledge that he is a doctor of any sort) should have his medical license stripped from him. I went in to have a tooth extracted, number 30 (second to last molar on the bottom right). I have had this procedure on 3 other adult teeth and 2 children's teeth before so this wasn't new for me. I have always had novocaine and the gas mask so that is what I did this time. The procedure started and Mr. torchure, oops I'm sorry, Torchia began to say how big my roots were. Probably something you shouldn't say to a patient no matter how brave they look. I began to feel nervous, because of his comments and moaned quietly twice, just as a reaction. I couldn't feel anything but he was scaring the living daylights out of me. He stopped what he was doing, told the nurses to put me on 100% oxygen, and explain to me why he's leaving and to have me reschedule. RESCHEDULE? I am bleeding, already had paid $155 for this tooth to be pulled, you already started sir and now you want me to reschedule? Why? What did I do wrong? He left the room and the nurse told me that the "doctor" doesn't like moaning and wants me to be put to sleep. At this point I am sobbing because I was so mad. She asked if I wanted to try again and obviously I did because my tooth was half way extracted. He came back in and his voice radiates though my body, I still shake remembering this. He told me that I should reschedule and be put to sleep. Realizing I don't want this terrifying man anywhere near me I looked him in the eyes, and told him I want a different doctor because I am not interested in being put to sleep. I stood up and walked out to the waiting room to tell my husband what had happened. I demanded a refund and at this point I began to feel excruciating pain because my tooth was loose, bleeding and my jaw was sore. What kind of a doctor, walks out on their patient after already beginning a surgery and then tells them to reschedule? The girls in the office quickly gave us our money back and referred us to their sister office in Chicopee so my procedure could be finished. I had no choice but to go through all of that again, another round of novocaine, more gas all with that terrifying experience still fresh in my head. The office in Chicopee was great, Brett was my Doctor and he was very patient with me. Unfortunately because I was so stressed out and in so much pain from the jerk before, I had to be put to sleep for this one. This also unfortunately doubled our bill from 155 to almost 400 dollars. Not what I had planned on. In the days and nights since, I have had to be heavily medicated because I have Nerve damage from so many needles going in my mouth. I have had to miss work, and have a trip to the ER to confirm the nerve damage. I have a lawyer ready, and soon Mr. Torchia will be served with legal papers because I do not want anyone else, not even my worst enemy to ever go through what I have went through. The nightmares of his voice, the constant pain from nerve damage, and the money I have had to spend on pain medicine and hospital visits. I will be posting the facts everywhere and anywhere I can, hopefully I can save at least one person from this terrible man's uncalled for behavior.
by Kimberly Barker xxx.xxx.4.68
June 17, 2015
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.167.96
May 03, 2012
Doc and/or staff are informed, informative, and courteous, and always makes sure every question is answered. The staff is friendly, welcoming, and respectful.
by Ed Bride xxx.xxx.20.230
March 30, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.231.206
February 14, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.109.190
January 27, 2012
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous
November 16, 2011
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Did they follow up with you after your appointment?
Yes.
by Anonymous
September 27, 2011
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Does this provider offer flexible appointment times?
Yes
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Anonymous
August 30, 2011
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous
June 14, 2011
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Map and Directions
74 COURT ST, WESTFIELD, MA 01085