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Richard Harrell, PhD

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Richard Harrell, PhD
The Hearing Clinic, Inc.
(9 Reviews)
> Get Phone Number & Directions
920 Plantation Road 104 BLACKSBURG, VA 24060
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Consumer Feedback

(9 Reviews)
Service
5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Did this audiologist fully explain your hearing condition?
Yes, I left fully informed
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
by Anonymous xxx.xxx.115.22
September 17, 2013
From 2005 to 2009 Dr. Harrell took care of my 95 year old father while he lived with me in Blacksburg. You can not explain the level of service he and his staff delivered to my Dad.
I now live in the Netherlands, and am in need of hearing aids. Rather than work with the relatively inexpensive services provided here, I prefer to make a trip to Blacksburg to consult with Richard. I believe he will tell me honestly everything I need to know, and what solution he believes would be best for me (not try to just sell me the most profitable hearing aids, which seems to be a more common practice, especially in Florida, my home state)
If you need help with your hearing, he is absolutely the "GO TO" guy!
by Stuart xxx.xxx.81.136
June 26, 2013
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Does this provider have helpful information available online?
Yes
by Anonymous xxx.xxx.200.124
May 14, 2013
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
by Anonymous xxx.xxx.94.221
December 26, 2012
Did this audiologist answer all of your questions?
Every question I had was answered thoroughly
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did you experience unnecessary pain during your visit?
No
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous xxx.xxx.175.158
October 23, 2012
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous
March 05, 2012
Was the waiting area spacious?
Yes
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
by Anonymous
February 21, 2012
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Did this audiologist answer all of your questions?
Every question I had was answered thoroughly
Did they follow up with you after your appointment?
Yes.
Is this business handicap-accessible?
Yes, it was handicap-accessible
by Anonymous
January 09, 2012
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Did this provider have an entertaining selection of waiting room magazines?
No, there weren't many to choose from
Was it easy to make an appointment with this provider?
Yes
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
by Anonymous
August 09, 2011
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Map and Directions
920 Plantation Road 104, BLACKSBURG, VA 24060