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Donald L Hilton Jr, MD

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Donald L Hilton Jr, MD
(11 Reviews)
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18626 HARDY OAK BLVD STE 240 SAN ANTONIO, TX 78258
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Consumer Feedback

(11 Reviews)
Service
4 star average for Service
Environment
5 star average for Environment
Expertise
4 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Went to my appointment only to tell me I had wrong paperwork since I had been in an accident. Had to wait 3 weeks and when I called to see what was going on was told they couldn’t reach anyone for insurance confirmation. I got the info and called myself and has everything taken care of in less than an hour. Went to my appointment, explained what was going on. He looked at my MRI for less than a minute and told me I didn’t need surgery. Referred me for another MRI and to see a urologist and pain management doctor for spinal facet injections.

When I went for second visit following MRI, thought it would be with doc but it was with a PA instead who was not much help other than ordering another MRI and X-rays and to see pain management doc and told her already had that appointment scheduled.

Went for MRI, never was called back for follow up and never got a call for X-rays to be done. In the meantime went for facet injections which was a wast of time and money because they did not help. Was already in pain again by 6 that evening with a massive migraine that lasted almost 2 days. Doc who did that wanted to repeat it but my pcp said no.

Went and got a second opinion. On that first visit was prescribed muscle relaxer and referred to physical therapy. Despite all that nothing was helping. Surgery was scheduled and my back was worse than expected and ended up with a multi level spinal fusion. Very sad that I had to go somewhere else where a doc listened to me and helped.

What a difference between offices and so thankful I went for a second opinion. Especially after being told that they were surprised I was even still able to walk. Didn’t need a urologist after all since problems were all because of my back issues.
by Disappointed xxx.xxx.228.171
February 22, 2022
Did this doctor answer all of your questions?
Every question I had was answered thoroughly
Was this doctor friendly?
Yes
Was this doctor's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
Did your provider ask enough questions that you felt they took a holistic approach to your appointment?
I was impressed. From the soothing music to the time they spent with me. I definitely knew they took a holistic approach to their service.
by Anonymous xxx.xxx.84.114
June 27, 2014
Would you recommend this provider to others?
I Already Have
Did this provider have reasonable prices?
Absolutely!
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Was this neurosurgeon friendly?
Very! The most welcoming office I've visited!
Was this provider's staff friendly?
Yes, they went above and beyond
by Ann Black xxx.xxx.21.94
February 16, 2014
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
by Anonymous xxx.xxx.171.224
January 08, 2014
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Does this provider welcome questions?
Yes, they don't mind answering my questions
Did this provider have reasonable prices?
Yes
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.45.81
April 22, 2013
Does this provider use current and safe equipment?
Not at all; the equipment is dangerous!
by Anonymous xxx.xxx.156.45
November 20, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.99.245
April 02, 2012
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Do you feel that you could have received better service somewhere else?
No, I don't think so
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Was this provider's staff friendly?
Yes
by Anonymous
February 14, 2012
Did you experience unnecessary pain during your visit?
Yes, I was in agony!
by Anonymous
January 24, 2012
Did this provider listen to your input and concerns?
Yes
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait forever.
by Anonymous
November 07, 2011
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18626 HARDY OAK BLVD STE 240, SAN ANTONIO, TX 78258