Whenever I make an appointment, I'm always confident that they're going to be ready for me at my scheduled time. At other places I've been to, it's always bothered me when they postpone my appointment, but they've never done that here. The restrooms at this office were spotless. It smelled amazing in there and looked immaculate. They've never dismissed any of my concerns as unimportant, and take every concern of mine very seriously. The chairs in their waiting room were definitely above average. I was comfortable. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable.