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Susan K Pennypacker, FNP

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Susan K Pennypacker, FNP
Providence Pediatrics
(13 Reviews)
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140 Old Gray Station RD 200 Gray, TN 37615
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Consumer Feedback

(13 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Was this provider willing to stay open late to accomodate your needs?
No, they close exactly on schedule despite any circumstances
Would you recommend this nurse practitioner to others?
Yes
Would you refer this provider to a family or friend?
Yes
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Does this provider treat every client equally?
Yes, they don't show favoritism
by Anonymous xxx.xxx.44.50
June 21, 2013
I have been taking my grandson to Providence Pediatrics for over a year now. They are always friendly and accommodating. We never have a long wait and they are always willing to work patients in when necessary. I am very pleased with the care my grandson has received from their knowledgeable and caring staff.
by Debby xxx.xxx.114.103
May 10, 2013
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did this provider thoroughly explain the risks and benefits of your treatment?
I think so
by Anonymous xxx.xxx.18.54
December 17, 2012
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
by Anonymous xxx.xxx.74.16
December 04, 2012
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by sarah xxx.xxx.65.39
December 04, 2012
Does this provider have helpful information available online?
Yes, but very little
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Was this provider's office too cold?
No, it was fine
Did this provider have an entertaining selection of waiting room magazines?
Yes
by Anonymous xxx.xxx.136.181
November 12, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.151.211
April 04, 2012
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous
February 15, 2012
They are so kind and caring, and they stay open way past their closing time to help anyone who needs them. They wouldn't deny anyone that needed help. I know I can always count on them. As soon as I walked through the door, I was immediately greeted by the friendly staff. They went out of their way to make me feel special and appreciated. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows.
by Jamie Dotson
February 15, 2012
Their friendly and caring demeanor made me feel extremely comfortable right away. I'm always amazed at how considerate and concerned they are for my well-being. Their advice is always wonderful and completely unbiased. They keep the restrooms well-stocked here, and not just with the basics. There is mouthwash, lotion and other amenities. You can tell they want their clients to be as comfortable as possible. Their primary concern is my safety and comfort, and they always take the time to address every concern of mine immediately. I'm usually somewhat sensitive to the cold, so I was a little worried that their office would be too cold, but it was fine. I was very comfortable the entire time.
by Heidi
January 27, 2012
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Map and Directions
140 Old Gray Station RD 200, Gray, TN 37615