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Francois Lalonde

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Orthopedic Surgeons

UCI Health Orthopaedic Surgery Services

Orange, CA

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Francois Lalonde
Adult and Pediatric Orthopaedic Specialists - Orange
(7 Reviews)
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1310 West Stewart Drive Suite 508 Orange, CA 92868
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Consumer Feedback

(7 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Was this provider's office too cold?
No, it was fine
Did this provider answer all of your questions?
Yes
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Were you able to relax during your appointment?
Yes, I was completely at ease
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
by Anonymous xxx.xxx.127.112
March 06, 2013
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Was this provider's office too cold?
Not at all, it was the perfect temperature
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
by Anonymous
November 05, 2011
I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered. They do such a great job of never overbooking appointments, even though they are extremely popular. I know for a fact that they have lots of business, but I've never had to wait a long time in a crowded waiting room like other places I've been too. It is obvious that their office is cleaned regularly. It was fantastic.
by AMY
July 14, 2011
Was this provider's office easy to locate?
Fairly Easy
Is this provider easy to reach in an emergency?
No. It took me several times to get through.
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
by Anonymous
May 25, 2011
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this provider seem irritated to be working with you?
No, they were polite
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
by Anonymous
April 25, 2011
I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. They make sure to treat all their clients equally and without favoritism. I've always hated it when I've seen favoritism going on at other places I've visited. It's nice that it doesn't happen here. The staff really knows what they're doing, and they know a lot about the company they work for. They're able to answer most of my questions, and the only ones they don't are the ones they need their boss's approval for. They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. I was given a polite greeting when I walked in. It was nice to be acknowledged.
by Patient's mom
April 15, 2011
Did you leave the office feeling satisfied with your visit?
Yes
Would you refer this provider to a family or friend?
Yes
Were the waiting room chairs comfortable at this provider's office?
Yes
Did you feel safe in this provider's care?
Yes
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
by Anonymous
March 14, 2011
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Map and Directions
1310 West Stewart Drive Suite 508, Orange, CA 92868