Mark M Casillas, MD

Mark M Casillas, MD
The Orthopaedic Specialists of South Texas / Foot & Ankle Center of South Texas 414 Navarro Street, Suite 1616 SAN ANTONIO, TX 78205
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Consumer Feedback

(5 Reviews)
Service
2.5 star average for Service
Environment
3.5 star average for Environment
Expertise
2 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3 star average for Recommended
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Lucinda Lazaro xxx.xxx.53.248
September 18, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
I got lost, but eventually found it
Are you going to visit this provider again?
Only if I couldn't find a better substitute
by Anonymous xxx.xxx.168.8
August 26, 2012
This office is totally mis-managed. I arrived at 3 pm for a 3pm appointment. I got tired of waiting and walked out at 5:15 pm and did not see the doctor. I would NOT recommend this office for treatment.
by Disappointed
June 08, 2011
Did this provider listen to your input and concerns?
Somewhat. But I mostly felt ignored.
Was this provider's office easy to locate?
Fairly Easy
Did you feel like this provider's office was understaffed?
Yes, I had to wait a long time before someone was able to help me
Was this provider's office too loud?
No, it wasn't too loud
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
by Anonymous
May 26, 2011
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
Did this provider ever dismiss your concerns as unimportant?
All the time. They accuse me of making problems up
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Was this provider's office too cold?
No, it was fine
Does this provider offer flexible appointment times?
Yes
by Anonymous
March 31, 2011
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