I've been looking for an orthopedic surgeon that put in the extra effort to make me feel valued and I was looking for a conservative surgeon in regards to jumping to surgery options - I found such ortho surgeon in Dr. Kleuser. Previously I received from 2 former orth surgeons surgery was a must to repair a (full) torn rotator cuff. Dr. Kleuser was more than willing to work with me by sending me to a PT. It has been 2 years since my tear, still no surgery, no pain, and I have approx. 95-98% total use of my shoulder. Dr. Kleuser is AWESOME! His staff is nice too!